Pricing & Marketplace Fee Structure
Transparent rates in Indian Rupees (INR) with explicit GST treatment and the 75% host / 15% franchise / 10% platform split explained. All consumer payments in India are facilitated securely via Cashfree Payments India Pvt Ltd.
Standard Service Rates in Indian Rupees (INR)
Independent hosts determine their exact rates based on home amenities, fenced yard access, caregiving experience, and pet size. Typical platform rate bands:
Cage-Free Home Boarding
₹800 – ₹2,500 / night
- 100% Home environment with AC
- Daily photo & video milestone updates
- ₹50,000 Emergency Vet Protection
Pet Day Care & Socialization
₹450 – ₹1,200 / day (8-10h)
- Supervised indoor & outdoor play
- Scheduled feeding & nap routines
- Work-from-home friendly check-in/out
GPS-Tracked Dog Walking
₹250 – ₹500 / walk (45 min)
- Live GPS route mapping
- Pee/poo and hydration logging
- Solo or paired friendly walks
Pet Taxi & Vet Transfers
₹350 base + ₹25 / km
- Seat-belted, air-conditioned vehicle
- Sanitized pet hammock & crates
- Airport & vet transit accompanied
Boutique Pet Hotel Suites
₹1,200 – ₹3,500 / night
- Spacious private rooms with webcams
- Swimming & agility lawn sessions
- On-site veterinary doctor 24/7
The 75% / 15% / 10% Marketplace Payout Split
PawBNB aligns incentives across the pet care ecosystem so caretakers are rewarded handsomely, local city hubs maintain rigorous quality inspections, and the platform delivers bulletproof technology:
Direct remuneration to the verified host who cares for the pet, prepares meals, administers medicine, and provides loving home hospitality.
Allocated to the local territory franchise partner responsible for conducting physical 6-point home inspections, balcony net audits, and local emergency vet hospital networks.
Retained by Zoa Zone Services Pvt Ltd to maintain cloud infrastructure, PCI-DSS Level 1 payment gateway security, escrow PIN holding, 24/7 customer support, and ₹50,000 emergency medical protection backing.
Goods and Services Tax (GST) Treatment
All transactions executed on PawBNB for Indian users are subject to the applicable provisions of the Central Goods and Services Tax (CGST) Act, State Goods and Services Tax (SGST) Act, and Integrated Goods and Services Tax (IGST) Act:
- Platform Convenience Fee: Applicable GST at 18% is levied specifically on the platform technology and booking facilitation fees charged by Zoa Zone Services Pvt Ltd.
- Tax Invoices: A digitally signed GST tax invoice containing our GSTIN, breakdown of SGST/CGST/IGST, and booking details is automatically generated and downloadable from your booking dashboard and sent via email upon payment confirmation.
- Independent Host Turnover: Unregistered individual neighborhood pet hosts whose aggregate annual turnover is below the statutory threshold (₹20 Lakhs per annum) operate under applicable GST exemption rules. Registered commercial pet hotels and kennels provide their respective GSTINs on their invoices.
PawBNB integrates directly with Cashfree Payments India Pvt Ltd. We accept UPI (Google Pay, PhonePe, Paytm, BHIM), all major Credit & Debit Cards (Visa, Mastercard, RuPay), Net Banking (50+ Indian banks), and automated recurring mandates (UPI AutoPay, e-NACH) for hassle-free monthly care packages.