About PawBNB
PawBNB is an online marketplace platform by Zoa Zone Services that connects pet parents with verified pet boarding, day-care and pet-care hosts. We provide the booking software and payment facilitation; services are delivered by independent hosts.
Our Mission: 100% Cage-Free, Loving Pet Hospitality
Founded on the principle that pets are cherished family members, PawBNB transforms pet care by eliminating traumatic metal cage facilities, overcrowded kennels, and impersonal boarding. We enable passionate pet lovers, certified pet sitters, and vetted home hosts to open their warm, audited homes to dogs and cats in need of care while their parents travel or work.
Through our technology platform, pet parents enjoy transparent profiles, verified reviews, live video meet & greets, daily photo milestones, secure 4-digit PIN escrow protections, and 24/7 tele-triage veterinary support.
How the Marketplace Operates
Discover & Connect
Browse verified neighborhood hosts in your city. Filter by home type, fenced yards, pet preferences, and schedule a free Meet & Greet.
Escrow-Secured Booking
Reserve dates securely via Cashfree in INR. Funds are held safely in escrow and governed by our 4-digit Handover & Pickup PIN protocol.
Independent Care Delivery
Services are performed in-person by independent hosts who provide personalized attention, fresh meals, medication adherence, and daily updates.
6-Point Host Audit & Verification Guarantee
- 100% Balcony Safety Nets & Window Grills: Physical inspection of high-rise safety barriers to prevent pet falls.
- Double-Door Entry Security: Prevention of accidental door dashes during host entry and exit.
- Government ID & KYC Verification: Host Aadhaar / PAN and residential verification for every approved caretaker.
- ₹50,000 Emergency Vet Protection: Zero-deductible medical emergency backing on every stay with 24/7 tele-triage.
- Sanitation & Hygiene Standards: Verified pet disinfection protocols, safe food storage, and fresh water supply.
- Transparent Pet Parent Reviews: 100% verified stay feedback from real pet parents.
Corporate & Legal Structure
PawBNB is operated globally by Zoa Zone Services:
Zoa Zone Services Pvt Ltd
376, G3, Road No 82, Film Nagar, Jubilee Hills, Hyderabad, Telangana 500096, India.
Operates marketplace services for India customers and facilitates INR payments via Cashfree Payments India Pvt Ltd.
Zoa Zone Services LLC
1770 Grand Concourse 12A, Bronx, NY 10457, USA.
Oversees international technology operations, franchise partner infrastructure, and cross-border platforms.